{"id":4281,"date":"2024-02-29T16:39:51","date_gmt":"2024-02-29T14:39:51","guid":{"rendered":"https:\/\/www.letscall.com.ua\/participation-in-specialized-conferences\/"},"modified":"2024-03-05T16:18:21","modified_gmt":"2024-03-05T14:18:21","slug":"participation-in-specialized-conferences","status":"publish","type":"post","link":"https:\/\/www.letscall.com.ua\/en\/participation-in-specialized-conferences\/","title":{"rendered":"Participation in specialized conferences"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:var(--awb-color3);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 1200px + 80px );margin-left: calc(-80px \/ 2 );margin-right: calc(-80px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\" sm-text-align-center\" style=\"text-align:left;\"><style>.fusion-imageframe.imageframe-1{ margin-bottom : 15px;}@media only screen and (max-width:640px) {.fusion-imageframe.imageframe-1{ margin-bottom : 15px;}}<\/style><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1497\" height=\"654\" title=\"\u0434\u043b\u044f \u043d\u043e\u0432\u0438\u043d\u0438 -2\" src=\"https:\/\/www.letscall.com.ua\/wp-content\/uploads\/2024\/02\/\u0434\u043b\u044f-\u043d\u043e\u0432\u0438\u043d\u0438-2-1.png\" data-orig-src=\"https:\/\/www.letscall.com.ua\/wp-content\/uploads\/2024\/02\/\u0434\u043b\u044f-\u043d\u043e\u0432\u0438\u043d\u0438-2-1.png\" alt class=\"lazyload img-responsive wp-image-4119\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271497%27%20height%3D%27654%27%20viewBox%3D%270%200%201497%20654%27%3E%3Crect%20width%3D%271497%27%20height%3D%27654%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.letscall.com.ua\/wp-content\/uploads\/2024\/02\/\u0434\u043b\u044f-\u043d\u043e\u0432\u0438\u043d\u0438-2-1-200x87.png 200w, https:\/\/www.letscall.com.ua\/wp-content\/uploads\/2024\/02\/\u0434\u043b\u044f-\u043d\u043e\u0432\u0438\u043d\u0438-2-1-400x175.png 400w, https:\/\/www.letscall.com.ua\/wp-content\/uploads\/2024\/02\/\u0434\u043b\u044f-\u043d\u043e\u0432\u0438\u043d\u0438-2-1-600x262.png 600w, https:\/\/www.letscall.com.ua\/wp-content\/uploads\/2024\/02\/\u0434\u043b\u044f-\u043d\u043e\u0432\u0438\u043d\u0438-2-1-800x349.png 800w, https:\/\/www.letscall.com.ua\/wp-content\/uploads\/2024\/02\/\u0434\u043b\u044f-\u043d\u043e\u0432\u0438\u043d\u0438-2-1-1200x524.png 1200w, https:\/\/www.letscall.com.ua\/wp-content\/uploads\/2024\/02\/\u0434\u043b\u044f-\u043d\u043e\u0432\u0438\u043d\u0438-2-1.png 1497w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 1200px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-1\"><p>Conferences are a great opportunity to network and establish connections with other professionals in your field. This can lead to opportunities to collaborate, share ideas, and gain new partners.<\/p>\n<p>We attend specialized events several times a year. This time we were not just participants, but speakers at conferences: UCCA (Ukrainian Contact Center Association) and the international forum BIT&amp;BIS-2023.<\/p>\n<p>These are professional associations that are interested in developing and implementing new products and high standards in the field of customer service. For example our team spoke on the following topics:<\/p>\n<p>\ud83d\udd38 Search for new opportunities for CCA business development in the Ukrainian market. Speaker-Yu Rafalska.<br \/>\n\ud83d\udd38 Opportunities for staff development in new conditions. Speaker-Nedilko O.<\/p>\n<p>In addition, you can get a lot of useful information about:<br \/>\n* introduction of artificial intelligence.<br \/>\n* difficulty recruiting and retaining both customers and staff.<br \/>\n* customer behavior in various communication channels and methods for improving it.<br \/>\n* options for adapting businesses to the realities of war in all areas of the company&#8217;s work.<\/p>\n<p>Participation in specialized conferences can be an important stage for professional growth, as well as for building stable professional connections. We recommend attending more such events.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 40px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 40px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 40px;margin-left : 40px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":4116,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[1],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - 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